Before you come in

We want to ensure the best possible outcomes for you, your device, and your data. Please follow these guidelines and ask if you have questions.

Back up your data.

Please be sure to back up your Mac to ensure your data is secure prior to your service.*

Many issues can be resolved by updating the software on your Mac.

*Your Apple Authorized Service Provider is not responsible for any data loss that may occur during service. Be sure to back up the data on your Mac.