MacForce Case Study  page 2 of 3




Phoebe O’Leary

 

Deatherage adds: “One of the real strengths of MacForce is that they’re a one-stop shop — which Fred Meyer would have been proud of.”

MacForce provided MMT with reliable web hosting, which had been a trial for the foundation, as well as new computers, accessories, software and peripherals, plus ongoing maintenance, service, training and more. MMT has benefited from OS X training, Microsoft Office training and other specialized software training, finding all MacForce’s trainers/instructors top notch.

Marie Deatherage talks about MMT’s administration costs, and MacForce as a “one-stop shop.”  View clip

“I had training in InDesign and Final Cut Pro,” says Deatherage, “and even received MacForce assistance with getting videos we made live on our site, and also transferring these videos to DVD.”


When MMT moved into its current Pearl District location, MacForce lent support in numerous ways. “MacForce was amazing,” O’Leary recalls. “Not only did they come in and get all our computers set up, they helped us move from OS 9 to OS X, even did our low-voltage wiring — which also shows their versatility.”

Marie Deatherage and Phoebe O’Leary discuss MacForce training, setting up a new office and more.  View clip

MMT’s staff was sent to MacForce for hands-on OS X training while MacForce’s skilled engineers and technicians were onsite at the new location installing computers, printers and software. When the staff showed up for work at its new location that Monday, everything was perfectly in place and they knew how to use all their new devices and programs.


“MacForce is like a pseudo-staff member,” O’Leary relates. “That’s the way I think of them, because I can call them for anything.”